Perfect Hardware of Your Call Center Solution
Whether you need hardware to interconnect with service providers,
or hardware for agents, you can find here.
No worry about the compatibility with your call center software
Future-proof hardware empowers you to leverage the latest AI technology
• Omni-channel Experiences for Customers
The unified communication solution provides various ways to access customer services, such as WeChat, Weibo, telephone, email, App and online consulting. It help call centers to serve customers anytime and anywhere, and thus raise working efficiency and eventually improve customer satisfaction.
• Seamless Connectivity with Service Providers
• Full Compatibility with Call Center Software
• Embracing Latest Technology - Artificial Intelligence AI
Queuing is one of the biggest pain points of the contact centers, $62 billion a year is lost because of poor customer interactions.
AI-based solutions and agents are playing more and more important roles in call centers, reducing wait times and speed to resolution for customers, leaving high value work to human agents.
Dinstar devices ensure high quality voice and QoS to empower the seamless interactions with your AI agents.
• System Structure
